First meeting & process flow


First meeting

Planning your garden is as important as the finishing touches.
Here are the steps we undertake in our first meeting:

  • We discuss your requirements and the ideas you have for your garden, including the plants you like or dislike, problem areas that need to be fixed, a theme or themes you want to incorporate, and anything else that may be relevant to design and installation
  • Go through your estate or complex’s landscaping guidelines
  • Take measurements of the existing garden or site (which we correlate with your site plans)
  • Photograph the area
  • Discuss any additional elements you will be adding to your garden, e.g. jungle-gyms, jojo tanks, a swimming pool, etc.
  • Attain a copy of your site plans


Gathering ideas for your garden

Most clients already have an idea of what they want to achieve with their gardens, but if you are struggling with ideas then here are some points to consider:

  • Select one or two themes you’d like for your garden. If you have a favourite place you like to go on holiday, then that could be a clue, e.g. the bush, or the beach (i.e. a bushveld garden, or a ‘tropical’ garden respectively)
  • Select plants or plant groups that appeal to you, e.g. Aloes, grasses, clivia’s etc. Visit for ideas
  • Consider how much lawn you want to have. Some of our most beautiful installations do not have any lawn at all, and these homeowners are benefitting from reduced maintenance costs
  • Consider whether you want irrigation. It’s beneficial, but not every garden needs it
  • Take photos of gardens you like
  • Visit and create a portfolio of gardens that appeal to you
  • Page through garden and home magazines
  • Read our planning article here for more ideas

For our first meeting it’s important to meet with the home/property owner, and if you are a couple then meeting with both of you will help to ensure our design finds its mark for both of you. For clients who are living abroad and are renting out their properties we’ll make arrangements with your local agent.


Next steps

Design & costing

Once we have met with you and have ascertained your requirements we then begin work on the design of your garden. For this we use your house plans, the measurements and photographs we have taken, a google earth overlay, and your estate’s landscaping guidelines. Each design is meticulously created, and we aim to complete it within 1-2 weeks.

Presentation of design & costing

Once our design is complete we present it to you, along with a cost estimate. You can then go through it and list the changes you require. We then amend the design and costing accordingly. We list the bill of quantities and the project management costs in our pricing, so you’ll know exactly what is going into your garden.


Most garden installations can be completed within 2-4 weeks, whilst very small gardens may take only a day or two. Larger projects may require the use of earth moving equipment and can take up to 6+ weeks. During installation it’s best if you are telephonically or personally available so that we can consult with you on the progress of your garden.

Post-installation walk-through

Once we have completed your garden we do a walk-through with you to discuss the installation, the plants and maintenance, and any other questions you have. Some parts of your garden (e.g. benches, paving, seating areas) may need to be given time to seal or set before you can use them, so we’ll discuss these elements with you.

Seasonal maintenance

We provide a seasonal maintenance service to ensure your garden continues to thrive. Our services are usually conducted by members of the team who originally installed your garden.

Click here to read some Frequently Asked Questions


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